Technical Questions
Q. I’m having problems accessing your site.
Sometimes your computer or your browser (Microsoft Explorer or Netscape Navigator) may not be correctly set up, and this may cause some difficulty in accessing our site. Here’s the basics your computer needs to view our site:
- Operating Systems accepted: Windows 98, ME, NT, 2000 or XP; or Mac OS X
- Microsoft Explorer 5.x or higher
- Netscape Navigator 7.x or higher
- Javascript Enabled
- Cookies Enabled
If you’ve ran through the list above, keep in mind there may be other situations affecting your connection to our site: dial-up versus cable or ADSL; the speed and capabilities of your system; Internet congestion; just to name a few.
We recommend you contact your local qualified technical support services (or family or friend who is tech-savvy) as they may be able to help you more effectively. Alternately, we can assist you with your prescription or medication questions over the phone. Please call us toll free at 1-888-635-3816.
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Our Commonly Asked Questions:
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